OUR QUALITY POLICY
The CFPMB opted for a quality management system based on a process approach, to respond with maximum efficiency to the needs of our customers. We chose to go into a progressive approach focused on four objectives:
- Ensure customer satisfaction
Our objective is to build a curriculum and develop and organise training programs that meet our customers’ needs and expectations; we ensure that we provide the latest updated and relevant information (we are the providers of technological and regulatory monitoring for the industry …).
- Improve our individual and collective performances
Every employee has an important role to play
- Preserve Health and safety = the No 1 priority
We ensure security and safety of people and property. We manage the environmental impact of our facilities, operations and services.
- Monitor the effectiveness and efficiency of our management system
It allows us to satisfy customer needs to standardize procedures, detect and treat any abnormalities with greater responsiveness.