The CFPMB opted for a quality management system based on a process approach, to respond with maximum efficiency to the needs of our customers. We chose to go into a progressive approach focused on four objectives:

• Ensure customer satisfaction
  Our objective is to build a curriculum and develop and organise training programs that meet our customers’ needs and expectations; we ensure that we provide the latest updated and relevant information (we are the providers of technological and regulatory monitoring for the industry …).
• Improve our individual and collective performances 
  Every employee has an important role to play
• Preserve Health and safety = the No 1 priority 
  We ensure security and safety of people and property. We manage the environmental impact of our facilities, operations and services.
• Monitor the effectiveness and efficiency of our management system 
  It allows us to satisfy customer needs to standardize procedures, detect and treat any abnormalities with greater responsiveness.